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Heify retains every transcription for one year (365 days) from the moment it is submitted. After that, the transcription and all of its derived artifacts are permanently deleted, automatically.

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What gets deleted

When a transcription reaches the end of its retention period, the following are removed:
  • The transcription record itself — it disappears from List Transcriptions, Get Transcription, and the Sandbox.
  • All derived content: the conversation, the summary, extracted fields, and the evaluation details.
  • Its contribution to analytics — expired transcriptions no longer appear in any dashboard, timeline, or per-criterion metric.
Audio files are never retained at all. The original audio is deleted from our storage immediately after processing completes, regardless of retention — this has always been the case and is independent of the one-year policy.

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How the clock works

  • The retention period starts at submission time — the moment the audio is uploaded and processed.
  • Setting a period_date (the recording’s real date, see Transcription) does not affect retention. A recording made eleven months ago and uploaded today is still kept for a full year from today.
  • Deletion is automatic and happens shortly after the 365-day mark (typically within a day or two).
  • The policy applies to all transcriptions, including FAILED ones.

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Deletion is permanent

Expired transcriptions cannot be recovered. If you need to keep transcription content beyond one year, export it before it expires — Get Transcription returns the full conversation, summary, extracted fields, and evaluation breakdown as JSON, ready to store on your side.
You can also delete transcriptions earlier at any time with Delete Transcription; retention is simply the upper bound on how long Heify keeps them.